Softina

Privacy Policy

Last updated: 19/11/2024

This Privacy Policy explains what we do with participants' personal data that we receive through the services provided by Softina (Secret of Excellence Training and Development LLC) and how participants can exercise their rights.

? What is Softina

We are Softina, Secret of Excellence Training and Development LLC, located at Abdallah Al-Hamad Abu Hudayb St 24A, Amman, Jordan. In this document, "we" refers to Softina.

We provide an online learning platform and are responsible for determining how we collect, store, and use your personal information. Occasionally, third parties may process your information on our behalf.

If you have questions about this policy, you can contact our Privacy Officer via email.

? What Information Do We Collect

By registering on Softina, we may collect the following personal data:

  • Your Name
  • Your Email Address
  • Date of Birth
  • Your Highest Educational Attainment
  • Gender
  • Country of Residence/Origin
  • Phone Number
  • Social Media Accounts (if using Facebook or Google to register)
  • Records of visits and interactions (e.g., pages, videos, ratings)
  • Details of test results
  • Snapshots of interactions during online lectures

Legal Basis for Processing Personal Data

: We process your data under the following legal bases

  • Execution of a Contract: To track progress, learning performance, and certifications.
  • Legitimate Interests: For research, marketing, and platform improvements.

? How Long Do We Keep Your Data

Retention policies vary by region:

  • EU Users: Data is deleted after 7 years of inactivity, with advance notice.
  • Other Users: Data is retained until you request deletion.

Your Rights Under GDPR

: If you are in the EU or UK, you have the right to

  • Access and receive a copy of your data.
  • Correct inaccuracies in your data.
  • Port your data to another service.

This Privacy Policy is effective as of the date mentioned above. For any inquiries, contact us at the provided email address.